Legal Services Manager

Legal Services Manager The Resurrection Project - 2.5 Chicago, IL Job Details Full-time $65,000 - $75,000 a year 14 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Spanish Community partnership development Immigration law Teamwork Microsoft Excel Microsoft Outlook Working with immigrant populations Immigration case experience Team leadership Writing skills Client inquiry handling Coalition building Employee relationship building English Immigration requirements compliance Customer inquiry handling Salesforce Cloud Organizational skills Relationship management Law office CRM system proficiency Community relationship building Immigration support Technical Proficiency General management Full Job Description Organization General Description : The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community. TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago's Southwest side. During the past three decades TRP has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change. Rooted in the Pilsen community, TRP's impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth by 2025. Department Description : The goal of TRP's Immigrant Justice Department is to provide opportunities for authentic local immigrant leadership, to offer holistic community-based immigration legal services, and to work in coalitions to expand access to legal representation. General Job Description: The Removal Legal Services Manager is responsible for coordination and implementation of direct legal services and grant reporting for the Immigrant Justice Legal Clinic's removal team. The Removal Legal Services Manager ensures that all staff and logistics are fully prepared to provide quality services to TRP clients. The Manager works with the Removal team to ensure accurate data collection and grant reporting through supporting the development of systems and processes for data integrity. Primary Job Duties and Responsibilities: Removal Team Administrative Support Manage removal docket for all detained and non-detained cases, including regularly checking EOIR for changes to hearing dates and ensuring filing deadlines are calendared. Assist legal reps and paralegals in communications with family members to collect documents and information needed to support clients' cases. Serve as point person to coordinate with Immigrant Justice Office Manager, including identifying supplies or materials needed for removal team operations. Lead in maintenance and organization of filing systems, ensuring files are properly labeled, stored securely, and digitized at the close of each case. Work closely with the managing attorney for removal to develop systems that support increasing the team's removal defense case capacity. Serve as first point of contact for referrals and inquiries for removal defense support or representation both internal and external, including related to the Detained Loved One form. Data Management & Grant Compliance : Assist Senior Manager in managing budget, evaluation methods, and reporting related to grants. Monitor and ensure data accuracy and compliance with reporting requirements. Ensure accuracy and compliance in updating the Midwest Immigrant Defenderes Alliance (MIDA) matters tracker and other collaborative data tracking sources. Implement quality control measures and perform audits to ensure the reliability of data collection and strong case management practices. Support Senior Manager in the design and maintenance of the clinic's data collection tools , including Cerenade and Salesforce,and methodology. Assist with completion of grant reports and other data requests. Additional Responsibilities: Actively engage in understanding current immigration law and TRP's office procedures relating to immigration case work. Maintain required job skills and core professional competencies; Maintain open and ongoing communication; Attend and participate in required educational programs and staff meetings; and Perform other duties as assigned. Essential Knowledge and Skills: Minimum of 3 years of experience working with immigration legal services or immigrant advocacy groups; Bilingual in English and Spanish required; Ability to deal effectively and professionally in stressful situation and with a high volume of public and professional inquiries while exhibiting sound judgment and using discretion; Demonstrated leadership in the legal services sector or immigrant rights organizations; Demonstrated ability to work in partnership with residents, local leaders, and all nonprofits to strengthen and advance multiple aspects of legal services programs; Strong verbal and interpersonal communication skills, including the ability to listen well, convey thoughts clearly, speak in public, and work effectively as a member of a team; Excellent analytical, writing, and organization skills with the ability to work well under pressure, multi-task, and meet established timelines and goals; Demonstrated skills in facilitation, relationship building, and collaborative planning; Ability to communicate thoughts and ideas effectively and to effectively interpret general policy, criteria, and procedures for specific situations as it relates to immigration legal services and/or removal defense; Technical skills in Microsoft Office (Word, Excel, Power Point, Outlook) and proficiency with data systems and government grant reporting, particularly Salesforce or other case management systems; and Demonstrated ability to build relationships and work effectively with people of diverse social, faith, economic and racial/ethnic backgrounds. Salary Range & Position Classification: Full-time, exempt; $65,000 - $75,000 Special Working Conditions and Demands : On-site work schedule: as needed, and no less than 3 days per week. Willingness to work flexible hours; some early mornings, evenings, and weekends required. This position may require travel within Chicago, throughout Illinois, and occasionally out of state, depending on program needs and organizational priorities. Preparation Date: 05/14/2026 Statement of Equal Opportunity: The Resurrection Project is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation (including gender identity), military status, disability, language (any language use not related to job duties), or any other status protected by applicable federal, state, or local law. Pay: $65,000.00 - $75,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Work Location: Hybrid remote in Chicago, IL 60608