Customer Engagement Advocate

Customer Engagement Advocate

CAPLP

Moorhead, Minnesota

Our Agency is recruiting fantastic candidates for the following position:

Customer Engagement Advocate

This position requires a dynamic, personable, and highly motivated individual to manage the Agency's front desk and office operations. The role is responsible for reception duties, providing comprehensive administrative and clerical support, and ensuring the smooth day-to-day functioning of the office. Key responsibilities include maintaining office supplies, managing correspondence, supporting administrative tasks, and fostering an organized and welcoming atmosphere in the office space. This position will also provide backup for initial screening, application assistance, case management, and referrals to households in need for a wide array of CAPLP programs.

Minimum Qualifications:

Associate's degree with 2 years of relevant experience

Experience in an office setting

Valid Driver's license and current vehicle insurance

Preferred Qualifications:

Community Action experience

Degree in Social Work or a Human Service-related field

Lived experience or a history working with individuals with low incomes

The agency provides a competitive benefits package, including medical, dental, vision, flex spending plan, HSA, life, short-term and long-term disability, 403(b) Retirement/Thrift Plan with agency contribution, generous paid time off that includes ESST, 12 paid holidays, and a flexible work environment.

DEADLINE TO APPLY - open until filled

EOE/AAE

Hires based upon Background Check, Favorable Driving Record, & Background Investigation

For a complete job description and to apply, visit our website at www.caplp.org navigate to the Careers tab and then click on View Current Openings.

If this is the first time you have applied for a position with CAPLP, you will need to create an applicant profile and upload a resume.

You may also submit a cover letter and resume to:

Attn: Human Resources CAPLP

891 Belsly Boulevard

Moorhead, MN 56560

ALL JOBS HAVE MERIT, BUT YOUR JOB CAN HAVE MEANING

Job Information

Job Category:

Customer Service, Direct Service / Social Service

Salary:

$24.65 Per Hour

Education:

Associate Degree

Experience:

2 - 5 years

Position Type:

Full Time