Patient Advocate Manager, Home Health

BAYADA Home Health Care

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Patient Advocate Manager, Home Health

Erie, PA

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BAYADA Home Health Care is seeking a Patient Advocate Manager in our Erie, PA Home Health Visits Office.

If you are looking for an exciting career opportunity in a growing industry, a Patient Advocate Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities for a Patient Advocate Manager:

Provide superior customer service and quality home care

Focus on managing coordination of client services and emergent scheduling issues

Manage your caseload while proactively growing it

Build lasting relationships with clients, referral sources, payors and community organizations

Develop strong, communicative relationships with the team

Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)

Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Patient Advocate Manager:

Bachelor degree is preferred.

Prior knowledge of/experience with Medicare, HomeCare Homebase, and OASIS a plus

Prior medical office or home care experience preferred

Prior supervisory experience a plus

Demonstrated record of successfully taking on increased responsibility (goal achievement)

Ambition to grow and advance beyond current position

Strong computer skills required (electronic medical record)

Excellent communication and interpersonal skills

Why you'll love BAYADA:

BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.

Award-winning workplace : proud to be recognized as a Best Place to Work by Newsweek, Forbes, and Glassdoor.

Weekly pay

AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.

Strong employee values and recognition : we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.

Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.

Growth opportunities : advancement opportunities, continued education opportunities, Udemy courses, webinars, and more

Check out our blog :

Benefits : BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Home Health Care benefits,

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here ( .

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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