Legal Assistant - Client Intake Specialist

At Nyman Turkish, we pride ourselves on being a nationally recognized full-service law firm specializing in California Workers' Compensation and Social Security Disability. Led by civil rights experts and Partners Jason Turkish, Jessica Turkish, Melissa Nyman, Spencer Nyman, and California Workers' Compensation Chair Brant Bruner, we've helped thousands of claimants recover tens of millions in benefits. Nyman Turkish offers unmatched representation for individuals with workplace injuries and disabilities. Our structure and workflows allow us to provide clients with personalized and efficient boutique representation at every step of the process. About the Role This entry-level position is ideal for individuals looking to start a career in the legal field. The role is based in a call center setting and is highly phonefocused . You will be the first point of contact for potential clients, ensuring a professional and positive experience while gathering essential case information for our attorneys. Key Responsibilities Engage with potential clients primarily via phone, as well as email; make and receive a high volume of inbound and outbound calls. Collect and document case details to determine eligibility based on firm criteria. Manage the initial stages of client relationships with professionalism, empathy, and clear communication. Utilize case management software to maintain accurate and detailed records. Perform administrative and data-entry tasks as needed. Deliver exceptional customer service in a fast-paced, call center environment. Required Skills & Qualifications Strong customer service and verbal communication skills; comfort with heavy phone usage throughout the workday. High attention to detail in a dynamic, rapidly changing environment. Professional demeanor and ability to handle sensitive information. Basic administrative experience preferred (not required). High school diploma required. Ability to sit for extended periods and lift up to 15 lbs occasionally. Compensation Hourly Rate: $23 per hour base pay with annual increases of $2.00 through your third work anniversary. Performance bonuses: First-year total compensation typically $26-$28/hour Benefits Excellent work environment with upward mobility to promote within the firm Comprehensive benefits package: medical, dental, life, disability. 401(k) with 6% employer match. Paid holidays, PTO, sick time, and more. Equal Opportunity Employer: Nyman Turkish is proud to be an Equal Opportunity Employer. We encourage applicants of all backgrounds, including but not limited to race, religion, color, national origin, sex, age, disability, and any other protected characteristic, to apply.