Job Summary
Employment Type
Full Time
Years Experience
1 - 3 years
Job Description

Rockville, MD 
Immediate opportunity available for a Legal Collector at a mid-size law firm in Rockville, MD . We are looking for someone who has a collections background. This person’s main responsibility is to make outbound calls and handle overflow in bound calls, as needed. This person must be self-motivated, organized, and hard working. Ability to work well with clients and attorneys maintain a professional demeanor at all times. Prior call center experience preferred. 

Responsibilities
Take and make inbound and outbound calls (approximately 300 calls per day)
Identify which matters need immediate attention
Work on collection of delinquent accounts 

Adhere to regular schedule
Schedule PTO in advance and limit unplanned absences
Adhere to firm policies and procedures
Work overtime when required to meet deadlines
Act professionally, courteously and respectfully to defendants, attorneys, staff, clients, vendors, and auditors
Be flexible and willing to adapt to changing job needs and responsibilities
Skills Required

Strong verbal and written communication skills
Ability to be persistent and creative with all collection matters
Strong time management and organizational skills, work with a sense of urgency when required
Strong attention to detail
Excellent customer service skills
Ability to multi task
Technology Requirements
Microsoft Office Suite 2013 (Outlook, Excel, Word)
CLS and JST software a plus

Non-exempt position
Works: 40 hours/week
Schedule: 9:00am – 5:30pm

Potential hires must be able to satisfactorily pass a criminal background check and drug screening. Schrier, Tolin & Wagman, LLC offers its employees a benefit package including medical and dental coverage, holiday and a generous Paid Time Off. Salary commensurate with experience.

Schrier Tolin & Wagman, LLC. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard of sex, race, religion, color, national origin or ancestry, age disability, lawful source of income, marital status, sexual orientation, gender identity or expression, past or present membership in the military service, familial status, or based upon affiliation with, or perceived affiliation with any of these protected categories

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Job ID: 236065289